Shipping Policy

At nichoelas.com, we are committed to delivering your exquisite fashion selections to you with efficiency and care. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during these times.

We offer complimentary free shipping for all orders with no minimum purchase requirement. Multiple shipping options are available to fit your schedule, and estimated delivery timelines will be displayed at checkout for your reference.

Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. We do our best to ensure your order is delivered on time, but nichoelas.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

 

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

Shipping addresses cannot be changed once an order has been placed. Please double-check your shipping address before confirming your purchase.

nichoelas.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim